Shipping Policy

Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates

We keep it simple. For all domestic orders inside of the United states, we offer 3 different flat rate shipping options.

On all orders over $100 we offer free standard shipping!

Shipping option

Estimated delivery time

Price

Standard

5 to 7 business days

$10

Priority

2 to 3 business days

$15

Express

1 to 2 business days

$25

International Shipping

We ship worldwide via UPS or FedEx. All domestic (North America) orders are shipped with USPS, UPS or FedEx. 

We use calculated shipping rates for international orders and shipping charges for your order will be displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. First Meal Co. is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at firstmealco@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We do not offer refunds; items may be returned for store credit (in the form of a gift card) within 30 days of purchase. Items must be in new condition with original tags, unworn, unaltered, unwashed, and free from damages by the customer.  

In the event that your order arrives damaged in any way, please email us as soon as possible at firstmealco@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We are unable to offer exchanges online. We recommend returning your order and placing a new order online.  Items purchased online may be exchanged in store.

If you have any further questions, please don't hesitate to contact us at firstmealco@gmail.com